Terms of service

Meokda Terms of Service

Last Updated: November 2025

Welcome to Meokda!

The terms “we”, “us” and “our” refer to Meokda. Meokda operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Meokda is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependents to use the Services.

To use the Services, including accessing or browsing our online stores or purchasing any of the products we offer, you may be asked to provide certain information such as your name, email, billing, payment, and shipping details. You represent and warrant that all such information is accurate, current, and complete.

You are solely responsible for maintaining the confidentiality of your account and credentials and for all activity under your account. You may not transfer, sell, or assign your account to any other person.

SECTION 2 - OUR PRODUCTS & USAGE DISCLAIMER

We have made every effort to accurately display our products. However, colors or packaging may vary due to lighting, display, or monitor settings.

Our products are developed and tested in collaboration with reputable laboratories to ensure quality and safety. However, individual skin reactions vary, and improper use of our products can lead to burns, irritation, or injury.

Important Usage Notice:

  • Some products may contain strong active ingredients, including acids.

  • Customers and clinics must conduct their own research and ensure proper understanding of how to use these products before application.

  • Always follow product instructions carefully and perform a patch test before full use.

  • Failure to follow instructions or misuse of our products may lead to skin burns or irritation, for which Meokda is not responsible.

  • Clinics and skincare professionals are expected to use products in accordance with their professional expertise and training.

By purchasing from Meokda, you agree that Meokda shall not be held liable for any injury, burn, or skin damage caused by misuse or failure to follow proper procedures.

All product descriptions and availability are subject to change without notice.

SECTION 3 - ORDERS

Placing an order constitutes an offer to purchase. Meokda reserves the right to accept or reject any order for any reason. Orders are not confirmed until accepted by Meokda.

Once an order is accepted, it cannot be canceled or modified unless permitted by us. All purchases are subject to our Refund Policy.

You agree that all purchases are for personal or professional use only and not for unauthorized resale or export.

SECTION 4 - PRICES AND BILLING

All prices are displayed in AED (United Arab Emirates Dirhams), unless otherwise stated. Prices, discounts, and promotions may change without notice.

Posted prices do not include taxes, customs duties, or international import fees — these are the responsibility of the customer.

You agree to provide accurate billing and payment information. Meokda reserves the right to cancel orders with inaccurate or fraudulent payment details.

SECTION 5 - SHIPPING AND DELIVERY

  • All delivery times are estimates and not guaranteed.

  • Once an order has been transferred to the shipping carrier, title and risk of loss pass to you.

  • Meokda is not responsible for lost, delayed, or missing packages once shipped.

  • Any customs duties or import taxes for international orders outside the UAE are not included and must be paid by the customer.

  • Meokda is not liable for damage to external packaging caused during shipping or handling by couriers.

For more details, please review our Shipping Policy.

SECTION 6 - INTELLECTUAL PROPERTY

All text, designs, logos, trademarks, and materials on this site are owned by Meokda or its licensors and protected by intellectual property laws. You may not copy, distribute, or reproduce any content without written permission.

SECTION 7 - OPTIONAL TOOLS

You may be given access to tools provided by third parties. These are provided “as is” without warranties or liability. Use of third-party tools or features is at your own risk.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links to third-party websites. Meokda is not responsible for the content, accuracy, or practices of any third-party site. Accessing third-party links is at your own discretion and risk.

SECTION 9 - PRIVACY POLICY

Your personal information is collected and used in accordance with our Privacy Policy. Because our store is hosted by Shopify, certain data is also processed under Shopify’s privacy terms.

SECTION 10 - FEEDBACK

By submitting feedback, reviews, or suggestions, you grant Meokda a perpetual, royalty-free license to use that feedback for marketing or improvement purposes.

SECTION 11 - ERRORS AND OMISSIONS

We reserve the right to correct any errors or omissions and to update product information or prices at any time without notice.

SECTION 12 - PROHIBITED USES

You may not misuse our Services, violate laws, or engage in any behavior that harms Meokda, Shopify, or other users. Unlawful use may result in account termination.

SECTION 13 - TERMINATION

We reserve the right to suspend or terminate your access to our Services at any time for violation of these Terms.

SECTION 14 - DISCLAIMER OF WARRANTIES

Except as expressly stated, all products and services are provided “as is” and “as available” without warranties of any kind. Meokda does not guarantee that use of our products or Services will be uninterrupted or error-free.

SECTION 15 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Meokda and its affiliates are not liable for any direct, indirect, incidental, or consequential damages, including injury, skin burns, or adverse reactions arising from product misuse or failure to follow instructions.

Your use of Meokda products is entirely at your own risk.

SECTION 16 - INDEMNIFICATION

You agree to indemnify and hold harmless Meokda, Shopify, and affiliates from any claims arising out of your breach of these Terms or misuse of our products.

SECTION 17- SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in effect.

SECTION 18 - GOVERNING LAW

These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be resolved in the courts of the UAE.

SECTION 19 - CHANGES TO TERMS

We reserve the right to update or change these Terms at any time by posting revisions to this page. Continued use of our Services constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to:
📧 meokdagroup@gmail.com