Refund policy

Return & Refund Policy

At Meokda, we strive to provide a seamless shopping experience. If you're unsatisfied with your purchase, our 7-day return policy allows you to request a return within 7 days of receiving your item.

Return Eligibility

To qualify for a return:

  • The item must be unused, in its original condition, sealed, and in its original packaging.

  • A valid receipt or proof of purchase is required.

To initiate a return, please contact us at meokdagroup@gmail.com. Once your return is approved, you will have to deliver the product back to us. We will send you the details.
Note: Items returned without prior authorization will not be accepted.

For any questions about returns, feel free to reach out to us at meokdagroup@gmail.com.

Damages or Issues

We kindly ask you to inspect your order upon delivery. If you receive a defective, damaged, or incorrect item, please contact us immediately so we can assess the issue and resolve it promptly.

Exceptions / Non-Returnable Items

Please note the following items are not eligible for return:

  • Personal care goods, including beauty products.

  • Sale items and gift cards.

Exchanges

For a faster resolution, we recommend returning the unwanted item and placing a new order for your desired product once your return is accepted. Store credit can also be applied for future purchases.

Refund Process

Once we receive and inspect your return, we will notify you regarding the approval of your refund. Approved refunds will be processed within 15–30 business days to your original payment method. Please note, additional time may be required by your bank or credit card provider to complete the transaction.

If it has been more than 20 business days since your refund was approved, please contact us at meokdagroup@gmail.com for assistance.

Thank you for choosing Meokda—we're here to ensure your satisfaction every step of the way.